Contact us today for a free IT needs assessment.
About Managed IT Services
Businesses of all sizes rely upon technology to operate efficiently and compete effectively in the marketplace. But keeping IT systems running smoothly can be extremely resource-intensive, requiring continuous management team attention and highly trained technical staff. It can be difficult and expensive for businesses to hire and retain the necessary IT talent, and to keep up with rapidly changing technology trends.
A much more cost effective and hassle-free solution is to outsource the management of your critical business systems to dedicated IT professionals, who assume ongoing responsibility for 24-hour monitoring, management and problem resolution.
Don’t Let IT Challenges Put Your Business at Risk
Don’t put your network, email server, CRM, accounting software and other critical business software applications at risk! Tweaknology can help you avoid the productivity and revenue losses that result when a server or other critical networking device fails. Our managed IT services team focuses on preventing these issues before they disrupt your business operations.
Our Capabilities
Our managed services free you from having to manage time-consuming IT tasks, so you can focus on executing your business strategy and satisfying your customers. We assess your equipment performance, troubleshoot any issues, manage your software upgrades and installations, keep your data secure, and stay on top of IT industry trends, to help you maximize your technology investment – with minimal investment of your time and company resources.
Tweaknology provides the following managed IT services to businesses:
- 24/7 Network Management and Monitoring
- Data Protection and Backup
- Server Hosting
- Cybersecurity
- IT Vendor Management
- IT Compliance
- Office 365 Support
- Help Desk
- Ticketing Systems
Tweaknology is committed to delivering the highest levels of availability and security to your business – from laptops, desktops, and smartphones to servers, applications, virtualization, and IT optimization. Our team can keep your network secure, up-to-date, and operating at the speed of your business!
About Managed IT Services
24/7 Network Management and Monitoring
Tweaknology provides network management services for businesses, including unlimited technical support for end users and network administrators. If we can’t resolve your network issue via phone or remotely, we will dispatch one of our IT engineers to your site to resolve your issue as quickly as possible.
When you trust Tweaknology to manage your network, we monitor the devices within your network environment – both on-site and remote – to immediately detect and resolve any potential network problems whenever they occur. We provide monitoring reports on availability, event logging, backup and available drive space; as well as monthly status reporting; antivirus software management; and security, file sharing and user administration.
We pride ourselves in providing professional, proactive and round-the-clock management of your technology infrastructure. If you ever have a network outage, our systems can detect it immediately, and our certified systems engineers will diagnose the problem and get your network back up and running quickly.
Data Protection and Backup
Your data is your business’ most valuable asset. Network downtime, system disruptions and power outages can wreak havoc on your business operations if your data is not protected. Should any type of disruption ever occur, it is vital that you continue to have access to your data so you can maintain continuous business operations. Tweaknology provides data protection, business continuity, disaster recovery, online backup and offsite tape vaulting services for businesses throughout the area, to ensure that your critical business data is safe, protected and available 24/7.
Server Hosting
- Shared Hosting - This is the easiest, lowest cost way to have a web presence. It works best for simple, low traffic websites and blogs.
- VPS Hosting - With VPS hosting, server resources are dedicated to your account to minimize risk of resource contention and degraded service. This is an excellent mid-priced option that can accommodate businesses of many sizes.
- Dedicated Server Hosting - This option provides full access to all of your resources on single, dedicated server. There will be no other customers on your server, so you'll benefit from full control over resources, enhanced security and root access. This option is best if you need to power mission-critical, resource-intensive applications.
Cybersecurity
Our process begins by assessing your current cybersecurity measures, identifying any weak points and making recommendations to best protect your sensitive business data going forward. We also conduct periodic assessments to keep up with the latest technology and the latest advancements by cyber criminals.
We also create a disaster recovery plan in case you are the target of a cyberattack, to ensure that you can get your business operations back on track quickly, and restore the trust of your customers, partners and vendors.
Our full suite of cybersecurity services includes:
• Cybersecurity Assessment
• Disaster Recovery Planning
• Password Security and Policies
• Mobile Device Security
• Firewall
• Multi-Factor Authentication
• Spam Reduction and Protection Against Email-Based Attacks
• Cybersecurity Training
• Data Backup and Recovery
• Dark Web Scans